Privacy Policy

Your privacy matters to us at xalunthorevo

Last updated: January 15, 2025

Information We Collect

xalunthorevo collects various types of information to provide and improve our financial research services. This includes personal information you provide directly and data we gather through your interactions with our platform.

Personal Information

Full name and contact details including email address and phone number
Professional background and educational qualifications
Payment information and billing addresses
Identity verification documents as required by Australian regulations
Communication preferences and marketing consent

Technical Information

We automatically collect technical data when you visit our website, including your IP address, browser type, device information, and usage patterns. This helps us understand how our services are used and identify areas for improvement.

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings at any time.

Research and Learning Data

When you participate in our financial research programs, we collect information about your progress, assignments, and research methodologies you're studying. This data helps us personalize your learning experience and track your development over time.

How We Use Your Information

Your information serves multiple purposes within our organization, all aimed at delivering exceptional financial education and research services while maintaining the highest standards of data protection.

Purpose Legal Basis
Service delivery and account management Contract performance
Educational content personalization Legitimate interest
Marketing communications Consent
Compliance with financial regulations Legal obligation

We process your data to maintain accurate records, provide customer support, and ensure our services meet your specific learning needs. Our research team may also use aggregated, anonymized data to develop new educational materials and improve existing courses.

We never sell your personal information to third parties. Any data sharing occurs only with your explicit consent or as required by Australian law.

Data Retention and Storage

xalunthorevo maintains comprehensive data retention policies that balance your privacy rights with our legitimate business needs and regulatory requirements under Australian law.

Retention Periods

Account information: Retained for 7 years after account closure
Learning progress data: Maintained for 5 years to support continuing education
Financial transaction records: Kept for 7 years as required by Australian tax law
Marketing communications: Stored until you withdraw consent
Technical logs and analytics: Automatically deleted after 24 months

Data Security Measures

We employ industry-standard security measures including encryption, secure servers, and regular security audits. Our data centers are located in Australia and comply with local data protection requirements. Access to personal information is strictly limited to authorized personnel who require it for their duties.

When data reaches the end of its retention period, we securely delete or anonymize it. You can request early deletion of certain data types by contacting our privacy team, though some information may need to be retained for legal compliance.

Your Privacy Rights

Under Australian Privacy Principles and applicable data protection laws, you have several important rights regarding your personal information. We're committed to helping you exercise these rights efficiently and transparently.

Access and Correction

You have the right to access the personal information we hold about you and request corrections if it's inaccurate or outdated. We provide a secure online portal where you can view and update most of your information directly.

Data Portability and Deletion

You can request a copy of your data in a structured, machine-readable format, or ask us to delete your personal information entirely. While we aim to fulfill deletion requests promptly, some data may be retained for legal compliance purposes.

Request data export within 30 days
Account deletion processed within 60 days
Marketing opt-out effective immediately
Cookie preferences updated in real-time

To exercise your privacy rights, email us at privacy@xalunthorevo.com with your request and account details. We'll verify your identity and respond within the timeframes required by Australian law.

Third-Party Services and Data Sharing

xalunthorevo works with carefully selected third-party services to enhance our educational offerings and maintain our platform. We ensure all partners maintain high privacy standards and only share data when necessary for service delivery.

Service Providers

Our trusted partners include payment processors, cloud storage providers, and educational technology platforms. These companies process your data solely on our behalf and under strict contractual obligations to protect your privacy.

Regulatory Reporting

As a financial education provider in Australia, we may be required to report certain information to regulatory bodies including ASIC and the ATO. This sharing occurs only as mandated by law and includes appropriate safeguards for your personal information.

We never share your personal information for marketing purposes without your explicit consent. Any data sharing arrangements are documented in our records and subject to regular review to ensure they remain necessary and proportionate.

International Data Transfers

While xalunthorevo primarily operates within Australia, some of our technology providers may process data internationally. We ensure all cross-border transfers comply with Australian privacy law and include appropriate safeguards.

Safeguards and Protections

Standard contractual clauses with international providers
Adequacy determinations for countries with equivalent privacy laws
Regular audits of international processing arrangements
Encryption of data in transit and at rest

If you have concerns about international data transfers, please contact us to discuss your specific situation. We can provide additional details about the safeguards in place for your data.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our services, technology, and legal requirements. Material changes will be communicated to you via email and through prominent notices on our website.

The current version of this policy is always available at xalunthorevo.com/privacy-policy. We recommend checking periodically for updates, especially if you're a long-term user of our services.

If you disagree with changes to our privacy policy, you can contact us to discuss your concerns or close your account if the changes are unacceptable to you.

Contact Our Privacy Team

For questions about this privacy policy or your personal information:

Email: privacy@xalunthorevo.com

Phone: +61 2 6021 7866

Mail: Privacy Officer, xalunthorevo, 1 Russell St, Bendigo VIC 3550, Australia

We aim to respond to all privacy inquiries within 5 business days.